Troubleshooting guide for Atosa refrigerator (2023)

What you will find on this page:

If you're having problems with your Atosa fridge, don't panic – there are probably a few simple solutions you can try to troubleshoot your Atosa fridge. This troubleshooting guide will describe the most common problems and how to fix them. So don't hesitate to give it a try if your Atosa is giving you problems!

Why doesn't my Atosa fridge freeze? These are the reasons

If your Atosa fridge is not freezing, there could be a few reasons why this could be happening; This could be due to one of the following problems:

  • The freezer is not working properly.
  • The refrigerator's insulation is damaged or missing
  • The refrigerator fan does not work.
  • The compressor in the refrigerator does not work.
  • Your freezer door is stuck open
  • You have an ice cream maker that has stopped making ice cream.
  • There is no electricity in the refrigerator.
  • Hetemperature inside the refrigeratorIt is very loud
  • the thermostat is broken
  • The water line is leaking
  • The evaporator coil is clogged

Troubleshooting in Atosa refrigerator

If you are having problems with your Atosa refrigerator, here are some steps to solve the problem.

Troubleshooting guide for Atosa refrigerator (1)

1. The refrigerator will not turn on or receive power

If your refrigerator won't turn on or isn't getting power, there are a few things you should check before calling a technician.

1. Make sure the power is properly plugged into the wall. Check the outlet and make sure it is connected properly.

2. If the power cord is loose, tighten it. Also, make sure the plug on the cord is properly connected to the outlet.

3. If the power cord does not reach the outlet, move the appliance closer to the outlet.

If none of these tips work, you may need to call a technician to diagnose and repair your refrigerator.

2. The Atosa refrigerator does not cool

First, check that the power is on and that the refrigerator is connected to a power outlet.

Then check if there is a problem with the switch box. The circuit breaker may have tripped due to a shorted wire. You will need to reset the circuit breaker by unplugging it from the wall. Then plug the appliance back into the wall and turn the switch back on.

Then check if the settings are configured correctly. The setting must be set to "cold" or "freeze". If they are not, adjust them accordingly. Adjust the temperature setting as needed until the unit has cooled. The device usually takes 24 hours to cool down after changing settings.


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Finally, ifthe fridge is still not cold, it may be necessary to replace the cooling unit.

Troubleshooting guide for Atosa refrigerator (2)

3. The fridge is not cold enough

If your fridge isn't cold enough, there are things you can do to help.

  • Check the temperature settings first.
  • Make sure the refrigerator is set to the correct temperature and the door is securely closed.
  • Then check that there is enough ice in the freezer. If there is not enough ice, add more.
  • Finally, the temperature sensor is checked. This sensor tells the compressor when the temperature reaches the desired level. If the sensor is faulty, it will not register the correct temperature and the compressor will either stop or continue to run.

4. Ice is accumulating or the refrigerator is too cold

If your fridge is too cold or ice is building up, try one of two things:

1.Check thermostat settings. They must be set too high”, which means that the chance of ice formation increases.

2. Take all items out of the refrigerator and put them in another refrigerator for a while.

3. Turn off the refrigerator and wait 1-2 hours or more until the ice has thawed. When the ice melts, shake off any excess water and clean the drain pan. Also clean the ice tray.

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4. Switch the refrigerator back on and let it run for 30 minutes. Check if the refrigerator now works normally.

Troubleshooting guide for Atosa refrigerator (3)

5. The refrigerator leaks water

Your refrigerator is most likely leaking water due to a blocked defrost drain. Refrigerators are protected against freezing by the defrost drain. A bucket collects the water that falls from the refrigerator during defrosting. Unfortunately, it is common for the defrost drain to become clogged with food particles or other debris.

Follow the steps toTroubleshoot and fix your leaking refrigerator:

1. Make sure the water supply line is working

2. Make sure the refrigerator is at the right level

3. Make sure the drain pan is not damaged

4. Make sure the defrost drain is working

5. Check that the ice maker is not damaged

6. Make sure the inlet valve is working

7. Inspect the water dispenser

8. Make sure the evaporator fan motor is running

9. Make sure door seals are in good condition

6. Evaporator fan does not work

If your refrigerator does not seem to cool properly, there may be a problem with the fan evaporators. Follow these steps to diagnose the problem:

1. Check the power supply to the refrigerator. Is enough voltage coming into the unit? If not, check your outlet and circuit breaker.

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2. Unplug your refrigerator.

3. Remove the evaporator fan shroud if the fan does not work.

4. Ice build-up on the fan blades often prevents the evaporator fan from running freely.

5. Thaw ice build-up on the fan blades and clean the fan.

6. Put the refrigerator back in and let it run for 10 to 15 minutes.

7. Check if the refrigerator is working normally.

Troubleshooting guide for Atosa refrigerator (4)

Atosa freezes: problems with temperature control and keeps flashing

Your freezer may need to be defrosted if ice prevents it from freezing properly. The problem may be caused by a more serious problem, such as a broken temperature sensor or a coolant leak. Replace the thermal fuse and thermistor.

Due to lack of airflow, the evaporator coil froze into a block of ice, causing the refrigerator to heat up. So you need to defrost it and make sure there is enough airflow through the coils. If this does not work, replace the evaporator coil.

Atosa freezes keep flashing; means failure of the fourth probe. To begin with, check that the electrical cables connecting the probe to the controller are strong and secure. It should stop flashing after several seconds if the connection is restored.

Finally, if all else fails, feel free to contact us for help.

Atosa refrigerator code p1

Most of the time, P1 indicates a fault in the detection (control) probe. Make sure the end of the cable is not wet or covered in thick ice and make sure the connections on the controller are tight.

It would be helpful if you could temporarily change the probe connections in the controller as you can. If P2 is displayed, it proves that the probe has a fault. In case P1 is still displayed, it proves that there is a fault in the regulator.

How does an Atosa fridge fit?

If you're having trouble with your Atosa refrigerator, there are a few things you can do to adjust the settings and hopefully get it working properly.

  • You can change the setting value by pressing the SET key for more than two seconds.
  • A flashing Celsius or Fahrenheit LED will indicate the setting value.
  • The UP and DOWN ARROW buttons are used to change the setting value.
  • Wait 10 seconds or press the SET button to remember the new setting value.


The above information on how to repair an Atosa refrigerator is provided so that you can solve your problems quickly and easily. Hopefully, after reading this article, you will know what to do when your Atosa refrigerator stops working.

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Frequently asked questions

What is the first thing to check when a refrigerator stops working?

The first thing to check is the temperature setting when your refrigerator is not cooling things properly. By reading the digital display, check that the refrigerator temperature is set to the correct level. If the temperature is incorrect, adjust it with the rotary knob or the digital control. If that doesn't fix the problem, your refrigerator may need to be repaired or replaced.

How to solve the problems of a refrigerator that does not cool?

If you have a refrigerator that won't get cold, there are a few things you can do to try to fix the problem. First check if there is power to the refrigerator. Next, check for continuity issues between the refrigerator and its electronics. If that doesn't fix the problem, you may need to replace one or more of the refrigerator's electronics.

How do I reset my refrigerator compressor?

To reset the compressor in an Atosa refrigerator, disconnect the power at the outlet and wait a few minutes. Then plug in the power cord and turn on the outlet. The compressor must rest and start running again. If not, the compressor may need to be replaced.

How to set a refrigerator thermostat?

The refrigerators are supplied with a manual or electronic thermostat. To set the thermostat, adjust the temperature by locating the panel with the knobs and changing the temperature setting using the knob.

How do you know if your fridge compressor is faulty?

If you are having problems with your refrigerator, it is very likely that the compressor is bad. Here are some signs that your compressor may be failing:
1. Your refrigerator does not cool sufficiently or not at all.
2. You hear a hum when the compressor is running.
3. The compressor light on your refrigerator flashes or lights up constantly.
4. Your refrigerator does not make noise when the compressor is running.
If you notice any of the above signs, you should take your refrigerator to a service technician for inspection. If the compressor is damaged, it may need to be replaced.

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How do I troubleshoot my refrigerator not working? ›

If your fridge seems to suddenly stop cooling, some common causes — listed from easiest to hardest to fix — can include:
  • Power source has been switched off.
  • Thermostat isn't set properly.
  • Blocked vents.
  • Dirty condenser coils.
  • Dirty or faulty gaskets.
  • Not enough space clearance.
  • Broken or stuck condenser fan.

How do I set the temperature on an Atosa refrigerator? ›

Setting the temperature on your Dukers and Atosa Refrigerators and Freezers. Press SET button for 1 second. The temperature value will start blinking after a few seconds. Increase or decrease the value with the UP and DOWN ARROW buttons.

Why is my fridge not working but light is on? ›

If your fridge is not cooling but the light is on, your freezer may have an icy build-up. Unplugging your refrigerator may be a good troubleshooting move. The ice may be blocking a vent in the freezer that's preventing your refrigerator portion from properly cooling.


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