Additional drivers must meet the same rental requirements as the renter, except spouse or common-law partner, same or opposite sex. Additional drivers must report to the rental counter with the primary renter. There will be an additional fee of USD 10 per day for each additional authorized driver who is not your spouse or business partner, whether of the same or opposite sex, unless other contractual conditions apply. There is a limit of two additional drivers per rental agreement. A spouse or partner is the only additional driver allowed on a non-credit card deposit. Examples: payment card, money order or prepaid card. Additional drivers must be 21 years of age or older.
This reservation is made with a contract identification number (CID) assigned to a business account for the exclusive use of its eligible tenants. Use of this CID by persons other than qualified tenants is prohibited and may result in disciplinary action. Tenants using this CID may be asked to show proof of employment or authorization (such as a business card, current company domain email, work order, etc.). Questions about acceptable proof of employment or authorization should be directed to your tour guide.
Vehicles rented in the US can be driven throughout the US and Canada.
Most places do not allow travel to Mexico. If you wish to travel to Mexico, you must purchase additional insurance to cover the vehicle while you are in Mexico. Please contact the branch directly to determine restrictions and availability.
Collision Damage Waiver (CDW) is not insurance. Purchase of CDW is optional and not required to rent a vehicle.
You can purchase optional CDW for an additional fee. If you purchase CDW, we agree, subject to the actions that invalidate the CDW set out in the rental agreement, to contractually release you from all or part of the costs of damage to, loss or theft of the vehicle. DW does not apply to damage occurring in Mexico.
When deciding whether or not to purchase DW, you can contact your insurance representative or credit card company to determine whether, in the event of damage to the vehicle or theft, you have coverage or protection for such damage or theft and the amount of the your deductible or excess risk.
The purchase of Extended Protection (EP) is optional and not required for renting a vehicle.
This is a summary only and is subject to all provisions, limitations, exceptions and exclusions of the PE Policy. Upon request, a copy of the policy is available for your review. EP may provide a duplication of coverage already provided under a personal insurance policy or other source. The owner's employees, agents or endorsers are not qualified to assess the adequacy of the tenant's existing coverage.
The optional EP provides you with minimum financial liability limits (at no charge to you) as described in applicable motor vehicle financial liability laws in the state where the vehicle is operated AND the excess insurance provided by the insurance policy. This gives you and any licensed driver liability protection a combined single limit per accident equal to the difference between the above minimum financial liability limits and the combined single limit of $1,000,000 per accident. EP will respond to third party accident claims resulting from bodily injury, including death and property damage, arising out of the use or operation of the vehicle as permitted by the rental agreement. The insurance does not provide coverage for losses resulting from the use or operation of the vehicle in Mexico.
As a customer, you can choose how you want to pay for fuel.Option 1: Prepayment of Fuel - This option allows the renter to pay for a full tank of gas at the time of rental and return the empty tank. Refunds will not be issued for unused gas.Option 2 - We recharge. --This option allows the renter to pay Alamo at the end of the lease for gas used but not replaced. The price per gallon will be higher than local fuel prices.Option 3 - You recharge. --This option allows the renter to return the vehicle with a full tank of gas to avoid additional fuel charges.
A valid driver's license from the customer's country of residence is required and must be presented when renting. Driving license must be valid for the entire rental period. If the driver's license is in a language other than English, an international driver's license is required along with the driver's license.Exceptions: Japanese travelers can use the Japanese driver's license translation service, which replaces the need for an international driver's license. --At airports and rental locations in California, Nevada and the Phoenix area, renters with driver's licenses issued outside the United States or its territories must present a valid passport. -- US territories include American Samoa, Guam, the US Virgin Islands, Puerto Rico, the Federated States of Micronesia, and the Midway Islands.
Personal Accident Insurance/Personal Effects Cover (PAI/PEC) is offered at the time of rental for an additional daily fee. If accepted, the PAI contained in the policy provides the renter and the renter's passengers with benefits for fatal accidents, accident medical expenses and ambulance expenses. The PEC contained in the policy insures the renter's personal belongings, additional drivers or any member of the renter's immediate family permanently residing in the renter's home and traveling with the renter against risk of loss or damage. Benefits are paid in addition to any other insurance coverage that the renter or passengers may have. This is only a summary. PAI/PEC is subject to the provisions, limitations and exclusions of the PAI/PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States or ACE INC Insurance in Canada. Purchase of PAI/PEC is optional and not mandatory for renting a car. The coverage provided by PAI/PEC may duplicate the tenant's existing coverage. Alamo is not qualified to assess the adequacy of a tenant's existing coverage; therefore, the tenant should investigate their personal insurance policies or other sources of coverage that may duplicate coverage from PAI/PEC.
Personal effects coverage (PEC) is offered at the time of rental for an additional daily fee. If accepted, the PEC contained in the policy insures the personal effects of the renter, additional drivers or any member of the renter's immediate family permanently residing in the renter's home and traveling with the renter against risk of loss or damage. Benefits are paid in addition to any other insurance coverage that the renter or passengers may have. This is only a summary. PEC is subject to the provisions, limitations and exclusions of the PEC policy underwritten by Empire Fire and Marine Insurance Company of the United States. Purchase of PEC is optional and not mandatory for renting a car. The coverage provided by PEC may duplicate the tenant's existing coverage. National Car Rental is not qualified to assess the adequacy of the renter's existing coverage; therefore, the renter should investigate their personal insurance policies or other sources of coverage that may duplicate coverage from the PEC.
The following forms of payment are accepted at the end of the rental.
Discover the network®
prepaid gift card
Additional authorization will be obtained from your account to cover the cost of the rental. Alamo is not responsible for overdraft fees.
The renter can purchase Roadside Plus (RSP) from the owner for an additional fee. If Renter purchases RSP, Owner agrees, subject to actions voiding collision damage waiver, to contractually waive Renter's liability for the cost of providing 24/7 roadside assistance (where available), which includes replacement of lost keys (including remote access devices) . flat tire service (if an inflated spare is not available the vehicle will be towed. The cost of a replacement tire is not covered by the RSP), lockout service (if keys are kept inside the vehicle), jump start and flat tire service fuel delivery for up to 3 gallons (or equivalent liters) of fuel if the vehicle runs out of fuel. Roadside Plus services are only available in the United States and Canada. If the Hirer does not purchase the RSP or the RSP becomes invalid as set out above, roadside assistance will be available but standard charges will apply. RSP does not apply in Mexico. Call for roadside assistance1-800-803-4444.
Our TollPass program is our electronic toll collection program that allows our tenants to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay in cash. In addition, many toll booths have been converted to electronic tolls and have removed the option for travelers to stop and pay in cash at toll booths.
The TollPass program is offered in different ways depending on where you rent. Visit the websites below for more information.
• Northeastern United States (including regions of the Midwest):
• Chicago Metropolitan Area:
• Golden Gate Bridge og Northern California Bay Area:
• Southern California:
• CO, FL, TX, NC, GA, WA, PR og Ontario Canada:
• Louisville, Kentucky:
To see our full coverage map, go tohttps://www.alamo.com/da_US/car-rental-faqs/toll-charges.htmland click on Coverage card.
TollPass products are not available at all locations or at locations operated by a licensee. Check your rental locations' policies and/or toll products to determine TollPass availability.
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